Frequently Asked Questions

Free Offer Questions

Is this really free?
Why are you giving away sunglasses for free?
How can I know about free offers in the future?
I live outside the United States , can I get your Free sunglasses?
Why are you charging a shipping and handling fee?


Order Questions

I placed an order, can I cancel it?
How long does it takes to receive my order?
I placed an order but I did not get it, what should I do?
Can I order more then one item?                                                                                                                                             
Will you notify me when the order is placed?
I put in the wrong shipping address can you correct it?
How can I pay for the shipping and handling fee?


Product Questions

What makes your sunglasses different?
What is the retail value of the sunglasses?
Can I use your sunglasses to give as gifts?
Do you have a catalog or can I see other items you have for sale?
I missed out on an item, is it possible to get that item?


Free Offer Questions

Is this really free?
Yes, we are offering the sunglasses to you Free . There is no catch, no strings attached and no future obligation to buy. Shipping and Handling fee of $7.99 applies!

Why are you giving away sunglasses for free?
Giving away our sunglasses for free is our way of introducing our products. We know the competition is fierce, and we want you to experience our sunglasses. Wear it yourself or give it as a gift!


How can I know about free offers in the future?
We will be offering a wide variety of Sunglasses for Free. The best way for you to know about those offerings is to sign up to receive promotional e-mails.


I live outside the United States , can I get your Free sunglasses?
Sorry, at this point our free offer is for U.S. Customers only, we do not ship outside the United States .


Why are you charging a shipping and handling fee?
The shipping and handling fee covers the following:
. Factory-to-distribution freight costs;
. Custom duties, taxes, and brokerage fees levied on imported parts;
. Packaging;
. Shipping costs incurred to send the items to you;
. Fulfillment related fees and costs.

Order Questions

I placed an order, can I cancel it?
Sorry, once an order is placed it cannot be cancelled, when you place the order it goes straight to the fulfillment house and most likely your order would have been packed within a few minutes of placing it.

How long does it takes to receive my order?
It normally takes 5 to 10 business days to receive an order. We ship all orders by First Class Mail.

I placed an order but I did not get it, what should I do?
We suggest that you wait at least 4 weeks after you have placed an order. Many times the mail moves slowly through the postal system so chances are that your package was delayed or misrouted. In many instances if the ship to address you gave us is wrong then we should give enough time for the postoffice to return the package back to us. If you have waited 4 weeks and still have not received your package then please contact us using the contact form.

Can I order more then one item?
Yes, you can order as many items as you want, we do not have any limits to the number of free items a customer can get, however in order to be fair to all customers, one order can have only one item.

Will you notify me when my order is placed?
Yes, you will get emails whenever an order is placed. So please make sure and provide the correct email address when you are filling out the checkout form. Additionally you will also get the payment receipt by email either from paypal.com or from our credit card company.

I put in the wrong shipping address can you correct it?
We will ship your order exactly to the address that you put in as the "Ship To" address, so please make sure that you put in a correct ship to address.

How can I pay for the shipping and handling fee?
We accept -  Pay Pal.
We do not accept money orders or payments by mail.

Product Questions

What makes your sunglasses different?
Besides the fact that they are free, the pieces that we are offering are of top quality. They are not cheap imitation pieces. In fact, they are the same quality sunglasses sold in fine retail stores.

What is the retail value of the sunglasses?
Our sunglasses retails anywhere from $24.95 to $45.99, depending on the style

Can I use your sunglasses to give as gifts?
Our sunglasses makes an excellent gift. Besides getting it for yourself, you can use them as gifts for any occasion.

Do you have a catalog or can I see other items you have for sale?
We do not have a catalog, and currently the one item at one time format is the only way to see our items, in other words you can only order the item that is showing on the site.

I missed out on an item, is it possible to get that item?
You would have to wait for that item to come back into the site and then you can order it.